OPNsense Software Support

OPNsense Support from partners with many years of experience. Regardless of whether installation assistance, operating support or checking an existing configuration for problems or improvement potential. We also offer remote support or on-site support, workshops and trainings – we help you with all problems.

 

BUSINESS SUPPORT SUBSCRIPTION

2 hours remote support by email & phone

  • Remote support by email & phone
  • Implementation support, we help you to figure out the more complex scenario’s
  • Get predefined configurations, turn-key for the end customer
  • Migrating legacy configurations to modern OPNsense
  • When it is not going as planned we help you with troubleshooting & Hot fixes
  • When it is not going as planned we help you with troubleshooting & Hot fixes
  • 2 hours is included with the Business Support Package, additional hours are available
  • Support is provided during our business hours 5 x 8 (CET)

BUSINESS SUPPORT PACKAGE (No subscription)

2 hours remote support usable throughout a 12 months period
  • Minimum support cost per ticket are 15 minutes
  • The package is valid for 12 months and does not renew
  • Remote support by email & phone
  • Implementation support, we help you to figure out the more complex scenario’s
  • Get predefined configurations, turn-key for the end customer
  • Migrating legacy configurations to modern OPNsense
  • When it is not going as planned we help you with troubleshooting & Hot fixes
  • Support is provided during our business hours 5 x 8 (CET)
  • 2 Hours is included with the Business Support Package

EXTRA SUPPORT (Subscribers only)

Additional 4 / 8 / 16 hours of Business Support
  • This Package entitles you to an additional 4 / 8 / 16 hours of Business Support
  • You need an active Business Support Subscription
  • Extra support hours are valid for 1 year after purchase, unused hours are not refundable.

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