OPNsense Software Support

OPNsense Support from partners with many years of experience. Regardless of whether installation assistance, operating support or checking an existing configuration for problems or improvement potential. We also offer remote support or on-site support, workshops and trainings – we help you with all problems.

 

Business Support Package
(No Subscription)

399
00 €
  • Great addition to OPNsense®
  • Package is valid for 12 months and does not renew
  • Package includes 2 hours and can be used throughout a 12 months period
  • Minimum support cost per ticket are 15 minutes
  • Implementation support, we help you to figure out the more complex scenarios
  • Get predefined configurations, turn-key at the customer premises
  • Migrating legacy configurations to modern OPNsense
  • When it is not going as planned, we help you with troubleshooting and Hot fixes
  • 2 Hours is included with the Business Support Package
  • Support is provided during our business hours 5 x 8 (CET)
  • For emergency/high priority support its advisable to have an active subscription before you need assistance since existing support customers are prioritized above new.
  • In general, we plan support sessions in advance

Business Support
Subscription

299
00 €
  • Great addition to OPNsense®
  • Package is an annual subscription with auto renewal
  • 20% Discount with Business Edition
  • Remote support by email and phone
  • Implementation support, we help you to figure out the more complex scenarios
  • Get predefined configurations, turn-key at the customer premises
  • Migrating legacy configurations to modern OPNsense
  • When it is not going as planned, we help you with troubleshooting and Hot fixes
  • 2 Hours is included with the Business Support Package, additional hours are available
  • Support is provided during our business hours 5 x 8 (CET)
  • For emergency/high priority support its advisable to have an active subscription before you need assistance since existing support customers are prioritized above new.
  • In general, we plan support sessions in advance

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